Analysis of operational processes, standardization and personnel training: as an award-winning international hotel, but preserving our identity of hotel close to the guests. Implementation of the hotel management and its operational processes and service standards with an international profile, based on the successful models of the best legendary luxury chains. The standards will be created ad-hoc for your property and will be a very important tool for the training of your staff, for the improvement of service quality and the satisfaction of our guests.